Thanks all for comments so far.

Ghost - we were actually billed prior to the egg collection/ embryo tranfer, so I could understand that if we were told the ICSI wasn't needed at the time and were refunded straight away.

It's the comms here that actually gets me worried.

Hi all,

New user - my wife and I have just been through our first (sadly unsuccessful) course of fertility treatment. We have recently been to our follow-up appointment to talk about the findings and possible next steps, and I just wanted to get the views of the good people here on a couple of ...